Re: OCD TV-a pictorial of modeling madness

Ken Cook Sat Mar 04, 2023 8:13 pm

I've been waiting for dope for almost a year. No thinner, no basic colors, I've received the same horse #$% e-mail from them for a year now telling me the material will be here in 2 weeks. I never received a e-mail stating were moving or we just can't get it. My son even spoke to the lady Becky two months ago who said it would be here in a week. Don't mislead people, tell them the truth. I was finally able to borrow some from one of my club members.

GallopingGhostler Sat Mar 04, 2023 8:27 pm

Good possibility that Becky wasn't sure she'd have a job tomorrow. When employees can't seem to shoot straight with the customer tells me something else may be going on.

Can't say, but wondering if they will become similar to Hobby King. Mostly ARF's and kits manufactured by others, parts and components from others, but to their specifications. They are then just a distributor.

This is just speculation reading between lines. When Great Planes (formerly Bridi) took over Carl Goldberg, they were distributing some of the kits and mostly ARF's. Rest of the products, like building accessories, half-A kits, and the slower moving larger kits fell into oblivion, especially those that competed with their line-up. Now, Great Planes is gone along with Goldberg.

Ken Cook Sun Mar 05, 2023 7:34 am

When you have a loyal customer base, this isn't how you treat them. It's one thing to wait a few weeks, it's another to wait almost a year and be strung along doing so. I'm not the only individual who's experienced this. It's seemingly becoming the norm nowadays with multiple excuses. It's a simple yes or no.

andrew Sun Mar 05, 2023 10:10 am

GallopingGhostler wrote:Good possibility that Becky wasn't sure she'd have a job tomorrow. When employees can't seem to shoot straight with the customer tells me something else may be going on.
...........
Can't say, but wondering if they will become similar to Hobby King. Mostly ARF's and kits manufactured by others, parts and components from others, but to their specifications. They are then just a distributor.

Montezuma lists a population around 1450. If SIG is planning a move of some distance, I would guess that most of their employees are long time locals and would have no interest in leaving their hometown. I certainly wouldn't, but I'm a old stick in the mud.

Finding new employees to stuff boxes with items from an existing inventory should not be too difficult; locating new folks with experience in manufacturing the wide range of products that SIG was known for is a whole 'nother ballgame, especially in kit manufacturing and soft wood processing.

Ken Cook wrote:When you have a loyal customer base, this isn't how you treat them. It's one thing to wait a few weeks, it's another to wait almost a year and be strung along doing so. I'm not the only individual who's experienced this. It's seemingly becoming the norm nowadays with multiple excuses. It's a simple yes or no.

Totally agree! There are several things I would like to order, but if you can't get a straight answer on the phone, I've been reluctant to place an order. SIG and Lone Star Balsa were my two primary balsa sources; sadly, one of out of business and the other seems headed that way.

roddie Sun Mar 05, 2023 10:37 pm

OCD TV-a pictorial of modeling madness - Page 2 Sig_or13

I ordered this merchandise via Sig's website on 2/20/23 It was shipped on 2/21/23 and I received it (USPS) on 2/24/23 from Sig Mfg. Co. Inc. 401 S. Front St. Montezuma, IA 50171-1161.

Incidentally.. the elec. motors were on clearance for $2.24 ea. (USD)

GallopingGhostler Sun Mar 05, 2023 10:46 pm

That is interesting, Roddie. Looks like if in stock, they ship, avoid their paints and adhesives, keep your order small enough until the dust finally settles and things are rolling smoothly with the new owners.

Thanks for replying. Thumbs Up

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