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Post  JPvelo Thu Jun 13, 2013 8:58 am

Just got off of the phone with SIG, trying to order a $1.99 decal sheet. Shipping would be $15.00 and they refuse to budge. $15.00 to ship what is essentially a sheet of paper. Ridiculous. Obviously I will go the mask/paint route.

Jim
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Post  Godsey3.0 Thu Jun 13, 2013 9:03 am

I have never understood why they charge so much to ship small orders. The shipping drops down if the order is over $50.

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Post  RknRusty Thu Jun 13, 2013 9:14 am

JPvelo wrote:Just got off of the phone with SIG, trying to order a $1.99 decal sheet. Shipping would be $15.00 and they refuse to budge. $15.00 to ship what is essentially a sheet of paper. Ridiculous. Obviously I will go the mask/paint route.

Jim




When I needed Li'l Satan decals I called and asked if they could please just put them in a letter envelope and send it regular mail. They did, and charged me $2.

... EDIT: or was that Brodak. I bet it was. Nevermind.

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Post  JPvelo Thu Jun 13, 2013 9:27 am

RknRusty wrote:
JPvelo wrote:Just got off of the phone with SIG, trying to order a $1.99 decal sheet. Shipping would be $15.00 and they refuse to budge. $15.00 to ship what is essentially a sheet of paper. Ridiculous. Obviously I will go the mask/paint route.

Jim




When I needed Li'l Satan decals I called and asked if they could please just put them in a letter envelope and send it regular mail. They did, and charged me $2.

... EDIT: or was that Brodak. I bet it was. Nevermind.
Someone else posted on here once about brodak being reasonable about shipping when you call them.

Jim
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Post  Mark Boesen Thu Jun 13, 2013 10:23 am

...and you wonder why SIG is having a hard time?
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Post  jsesere Thu Jun 13, 2013 1:27 pm

They do that to get you to buy more. BS in my book.
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Post  JPvelo Thu Jun 13, 2013 2:05 pm

I plan on emailing a link for this thread to SIG customer service if anyone else cares to chime in.

Jim
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Post  jsesere Thu Jun 13, 2013 2:35 pm

You might just get some babble about overhead and Obamacare costs.
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Post  Cribbs74 Thu Jun 13, 2013 3:04 pm

I'll chime in. $15 dollars shipping for a quart of fuel that costs less than $8

Imagine If I ordered a gallon!
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Post  RknRusty Thu Jun 13, 2013 7:33 pm

JPveloI plan on emailing a link for this thread to SIG customer service if anyone else cares to chime in.

Jim

Well if we purposely dog pile on Sig, it might reduce our credibility.
That being said, I don't usually need more than one or two items, so I avoid Sig for most things other than fuel. Great prices on parts and supplies is of no value if the shipping is excessive. Brodak's shipping ain't cheap either, but they care enough about keeping customers to be reasonable about situations such as a decal that can be mailed in a letter envelope with a postage stamp. Now that Cox International is selling more 1/2A supplies it makes sense to shop there with good prices and less than $4 shipping.

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Post  Cribbs74 Thu Jun 13, 2013 7:58 pm

It would be great if Cox International offered the complete Brodak line. It would help both parties in my opinion.

Heck the Fox factory hobby shop carries Brodak supplies.

Ron
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Post  dinsdale Fri Jun 14, 2013 4:43 am

Omni Models (http://stores.ebay.com.au/OmniModels/Store-Home.html) is another one.  I wanted to buy 2 gaskets (about 1½" dia) and they also wanted $15.00 postage, and wouldn't budge.  An ordinary letter would have cost $1.25 to Oz.  Oh well.  2 good things came out of that.  I found an alternative supplier and Omni permanently lost a customer.
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Post  gcb Fri Jun 14, 2013 5:44 am

JPvelo wrote:Just got off of the phone with SIG, trying to order a $1.99 decal sheet. Shipping would be $15.00 and they refuse to budge. $15.00 to ship what is essentially a sheet of paper. Ridiculous. Obviously I will go the mask/paint route.

Jim

Might the decal sheet be too large to send through regular mail and possibly be ruined if folded over?

George
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Post  JPvelo Fri Jun 14, 2013 6:59 am

gcb wrote:
JPvelo wrote:Just got off of the phone with SIG, trying to order a $1.99 decal sheet. Shipping would be $15.00 and they refuse to budge. $15.00 to ship what is essentially a sheet of paper. Ridiculous. Obviously I will go the mask/paint route.

Jim

Might the decal sheet be too large to send through regular mail and possibly be ruined if folded over?

George
Even if it won't fit in an envelope thre must be an alternative to the $15. method. Roll it and put it in a $5.98 "if it fits, it ships" box.

Jim
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Post  JPvelo Wed Jun 19, 2013 3:47 am

I emailed a link for this thread to SIG Sunday evening and so far no response.

Jim
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