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GLOW-BILL SHIPPING
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GLOW-BILL SHIPPING
THIS IS WHAT THEY WORTE ME AFTER I CONTACTED THE BAY ABOUT A COX.020 I TRIED TO SHIP TO GERMANY AND THEY REFUSED IT AND I WAS TRYING TO GET MY ENGINE BACK..., I THINK THERE IS A COLLECTOR IN THE BUNCH !!
Dear Eric,
Thank you for taking the time to contact eBay Global Shipping. After reviewing your transaction involving COX TD Nitro Engine. I understand that you have some concerns about what happened with your item. I looked into this and I found that we could not deliver this item to your buyer because your item has parts or pieces that are considered restricted to be imported into the buyer's country. Items that may have contained gasoline are considered hazardous to be shipped forward and are restricted to be imported to your buyer's country. Our shipper has an agreement with the sellers that if the items arrive to our shipping center and cannot be forwarded on, either because they are too large for our program requirements or are restricted then our shipper will not return the item because the seller has been paid. They will refund the buyer and then liquidate the item in order to recoup some of their losses. Unfortunately that liquidation is not something that eBay is a party to so we do not have a way to allow you to re-purchase the item.
Please let me know if you have any other questions or concerns. It's been a pleasure working with you Eric, have a great day!
Dear Eric,
Thank you for taking the time to contact eBay Global Shipping. After reviewing your transaction involving COX TD Nitro Engine. I understand that you have some concerns about what happened with your item. I looked into this and I found that we could not deliver this item to your buyer because your item has parts or pieces that are considered restricted to be imported into the buyer's country. Items that may have contained gasoline are considered hazardous to be shipped forward and are restricted to be imported to your buyer's country. Our shipper has an agreement with the sellers that if the items arrive to our shipping center and cannot be forwarded on, either because they are too large for our program requirements or are restricted then our shipper will not return the item because the seller has been paid. They will refund the buyer and then liquidate the item in order to recoup some of their losses. Unfortunately that liquidation is not something that eBay is a party to so we do not have a way to allow you to re-purchase the item.
Please let me know if you have any other questions or concerns. It's been a pleasure working with you Eric, have a great day!
getback- Top Poster
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Posts : 10415
Join date : 2013-01-18
Age : 67
Location : julian , NC
Re: GLOW-BILL SHIPPING
This is what I've been worried about with the Traveling Engines. Probably fuel/oil residue that gets their attention. The Traveling Prop got held up at customs in Germany for more than a month.
Re: GLOW-BILL SHIPPING
If the parcel is not actually opened for customs inspection.. perhaps it's just a matter of being careful in the wording of the item(s) description? Maybe "glow".. "engine" and "fuel".. raise restriction flags? I know it sounds ridiculous.. but it might be that simple to avoid a problem.
That SUCKS Eric.
That SUCKS Eric.
Re: GLOW-BILL SHIPPING
Oh man that sucks. Two disappointed enthusiasts, one in the each end of the deal.
I wonder where they sell all those items that could not be delivered
And I understand now why many sellers deal CONUS only
I wonder where they sell all those items that could not be delivered
And I understand now why many sellers deal CONUS only
KariFS- Diamond Member
- Posts : 2041
Join date : 2014-10-10
Age : 53
Re: GLOW-BILL SHIPPING
getback wrote:THIS IS WHAT THEY WORTE ME AFTER I CONTACTED THE BAY ABOUT A COX.020 I TRIED TO SHIP TO GERMANY AND THEY REFUSED IT AND I WAS TRYING TO GET MY ENGINE BACK..., I THINK THERE IS A COLLECTOR IN THE BUNCH !!
Dear Eric,
Thank you for taking the time to contact eBay Global Shipping. After reviewing your transaction involving COX TD Nitro Engine. Our shipper has an agreement with the sellers that if the items arrive to our shipping center and cannot be forwarded on, either because they are too large for our program requirements or are restricted then our shipper will not return the item because the seller has been paid. They will refund the buyer and then liquidate the item in order to recoup some of their losses. Unfortunately that liquidation is not something that eBay is a party to so we do not have a way to allow you to re-purchase the item.
Please let me know if you have any other questions or concerns. It's been a pleasure working with you Eric, have a great day!
Eric - is it true that you got paid? Then they refund money to buyer? Did they give the buyer his money back and kept your engine? ...."I'm sure it's been a pleasure working with you .....we got your money and your engine, thanks for using screw-you shipping services.
Marleysky- Top Poster
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Posts : 3618
Join date : 2014-09-28
Age : 71
Location : Grand Rapids, MI
Re: GLOW-BILL SHIPPING
Nitro seems like a bad idea to write on anything being shipped. The prop also got stuck in Canada for a month on its way to me. The member is a farmer and had been handling fertilizer. There's yer nitrogen.
Rusty
Rusty
_________________
Don't Panic!
...and never Ever think about how good you are at something...
while you're doing it!
My Hot Rock & Blues Playlist
...and never Ever think about how good you are at something...
while you're doing it!
My Hot Rock & Blues Playlist
RknRusty- Rest In Peace
- Posts : 10869
Join date : 2011-08-10
Age : 68
Location : South Carolina, USA
Re: GLOW-BILL SHIPPING
"model airplane engine" is the description I have used to ship engines internationally.
Of course I take the stuff to the post office and send it directly to the buyer, and fill out my own custom forms. I'll admit is has been a while since I shipped internationally. I expect it has not changed much. When questioned about the contents I tell the postal worker that it is a model engine, has been run on glow fuel, but has been cleaned and is oiled, and enclosed in a plastic bag inside the packaging.
I am not willing to use a shipping service mainly because of the nightmares I have heard other people experience... (like this topic's) I am also unsure if the service costs extra.
Phil
Of course I take the stuff to the post office and send it directly to the buyer, and fill out my own custom forms. I'll admit is has been a while since I shipped internationally. I expect it has not changed much. When questioned about the contents I tell the postal worker that it is a model engine, has been run on glow fuel, but has been cleaned and is oiled, and enclosed in a plastic bag inside the packaging.
I am not willing to use a shipping service mainly because of the nightmares I have heard other people experience... (like this topic's) I am also unsure if the service costs extra.
Phil
pkrankow- Top Poster
- Posts : 3025
Join date : 2012-10-02
Location : Ohio
Re: GLOW-BILL SHIPPING
I hear All You !! wee all got payed and I mean ALL , the description comes up as I described it didn't know I could change It>?? O well screwit ... getback
getback- Top Poster
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Posts : 10415
Join date : 2013-01-18
Age : 67
Location : julian , NC
Re: GLOW-BILL SHIPPING
That statement alone would about make my head explode. And it had to be an .020, not just a run o' the mill Bee. Sorry you lost the engine, but glad the buyer got reimbursed. If I ever send one to another country, I'll clean every bit of it in and out with acetone and lubricate it with silicon or pure castor. Knowing first hand about the traveling prop I'd take meticulous caution, but I know you knew nothing about that incident with Canadian Customs. But Dude, don't ever say or write "Nitro" around security or law enforcement. They are all trained to think of fertilizer bombs... ammonium nitrate. Just like if you're on a plane or in an airport, and see your old buddy, Jack... watch what you shout to him.getback wrote:...Please let me know if you have any other questions or concerns. It's been a pleasure working with you Eric, have a great day!
Rusty
_________________
Don't Panic!
...and never Ever think about how good you are at something...
while you're doing it!
My Hot Rock & Blues Playlist
...and never Ever think about how good you are at something...
while you're doing it!
My Hot Rock & Blues Playlist
RknRusty- Rest In Peace
- Posts : 10869
Join date : 2011-08-10
Age : 68
Location : South Carolina, USA
Re: GLOW-BILL SHIPPING
Model engine parts.
That's all I ever put on a customs form.
That's all I ever put on a customs form.
Cribbs74- Moderator
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Posts : 11907
Join date : 2011-10-24
Age : 50
Location : Tuttle, OK
Re: GLOW-BILL SHIPPING
RknRusty wrote:getback wrote:...Please let me know if you have any other questions or concerns. It's been a pleasure working with you Eric, have a great day!
They are all trained to think of fertilizer bombs... ammonium nitrate. Just like if you're on a plane or in an airport, and see your old buddy, Jack... watch what you shout to him.
Rusty
Thar stuff is almost non exsistant to farmers. AMS/ammonium sulfate or urea is what we use now.
Jason_WI- Top Poster
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Posts : 3123
Join date : 2011-10-09
Age : 49
Location : Neenah, WI
Re: GLOW-BILL SHIPPING
All I do is put model parts or components. The words Engine, Nitro, Fuel, Oil, alcohol and the like are trigger words. It's a wonder how anything gets done in this world these days with all the over blown security and paranoia. *Sighs*
(Bandit)
(Bandit)
TDbandit- Platinum Member
- Posts : 897
Join date : 2014-12-01
Age : 52
Location : Riverdale Georgia
Me too
Cribbs74 wrote:Model engine parts.
That's all I ever put on a customs form.
Me too and I've never had a problem.
Kari was there a problem with your shipment to Finland?
Ekitten2 was there a problem with your shipment to Australia?
happydad
happydad- Rest In Peace
- Posts : 1592
Join date : 2012-05-28
Age : 79
Location : Escondido, CA
Re: GLOW-BILL SHIPPING
no it was me it was a bummer because it was a medallion 15 at a steal of a price new never used $19 but it got caught in customs probably because in the description it was shipped a "nitro engine"
cox24711- Platinum Member
- Posts : 722
Join date : 2014-01-18
Age : 21
Location : Noosa Queensland Australia
Re: GLOW-BILL SHIPPING
happydad wrote:
Kari was there a problem with your shipment to Finland?
No problem at all. But the contents were described, I think, "model engine parts" or something like that. "Nitro" anything would have caught someone's attention for sure. The specified value was also less than 50€, so the Customs office was not interested in it either. Everything went as smooth as I can imagine possible, the package was in my hands in about a week from the shipping date.
Thanks again
BTW, have our toys always been called "Nitro engines" in the USA or is it a new thing? A lot of them are listed as such on the eBay.
KariFS- Diamond Member
- Posts : 2041
Join date : 2014-10-10
Age : 53
Re: GLOW-BILL SHIPPING
The majority of engines that end up coming down under to me are marked "toy airplane parts". Everything has got through so far. I think in the future I'll specifically ask the seller to use that description. I know Dave in NZ had trouble one time, as did Greg as he mentioned. I wonder if it's the description that gets their attention or the work of a sniffer dog?
Rod.
Rod.
Oldenginerod- Top Poster
- Posts : 4017
Join date : 2012-06-15
Age : 62
Location : Drouin, Victoria
Re: GLOW-BILL SHIPPING
happydad wrote:Cribbs74 wrote:Model engine parts.
That's all I ever put on a customs form.
Me too and I've never had a problem.
Kari was there a problem with your shipment to Finland?
Ekitten2 was there a problem with your shipment to Australia?
happydad
Though representing a small country, Hungary, I may be one of the top international "importer/population of importer country" of COX engines shipped from the USA, and I have never had that problem...of course customs wants to rip me off sometimes, and ebay's international shipping and customs program causes my temple turning grey with each such transaction, but I have never had any issue in importing 50+ engines from the US in the past say 4-5 years...
knock on wood, I am just waiting for an envelop from Bernie with some crispy new parts for my TDReedie build project..
balogh- Top Poster
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Posts : 4940
Join date : 2011-11-06
Age : 66
Location : Budapest Hungary
Re: GLOW-BILL SHIPPING
I have sent a few things to over seas locations and do the customs forms myself also...usually "hobby parts and supplies", or Model airplane parts" or kit" or any other deliberately vague description avoiding any mention of ENGINE, Fuel Tank, Nitro, Piston
I had made the mistake once that lead me to be vague with the description... while sending the Post off agent asked the Haz Mat question and I said no but mentioned that is was a new model airplane engine for a friend....that started the fussing about engies can not ship by air if thers was any gasoline residue in the tank etc..etc... I made the point that it as a miniature model airplane engine that does not run on gasoline and it was brand new, never opened and never ran... quite a tense moment for me as we all know the PO guy probably has never even seen a modle airplane fly
The problem for me is I did this a few times and sweated for a week or so waiting to receive note from receiver that the engine I shipped had arrived safely...
The reason I "sweated" was I sent a entire engine worth $275 and wanted to increase the insurance but could not figure how to do that and still be vague....because if it was lost then they would perhaps deny the claim because I has miss represented what they were insuring
I had made the mistake once that lead me to be vague with the description... while sending the Post off agent asked the Haz Mat question and I said no but mentioned that is was a new model airplane engine for a friend....that started the fussing about engies can not ship by air if thers was any gasoline residue in the tank etc..etc... I made the point that it as a miniature model airplane engine that does not run on gasoline and it was brand new, never opened and never ran... quite a tense moment for me as we all know the PO guy probably has never even seen a modle airplane fly
The problem for me is I did this a few times and sweated for a week or so waiting to receive note from receiver that the engine I shipped had arrived safely...
The reason I "sweated" was I sent a entire engine worth $275 and wanted to increase the insurance but could not figure how to do that and still be vague....because if it was lost then they would perhaps deny the claim because I has miss represented what they were insuring
fredvon4- Top Poster
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Posts : 4012
Join date : 2011-08-26
Age : 69
Location : Lampasas Texas
Re: GLOW-BILL SHIPPING
HERE IS ANOTHER !! I think I am about done with the whole thing once I get the inventory down to what I want and get these Aholes paid off . No Nitro in the title , was going to Ireland !!! Eric
RESTRICTED ITEM
Dear eric,
We are writing to inform you that your recent GSP transaction to joreire cannot be completed.
The item was stopped at the Global Shipping Center, and has been restricted from international shipment. The item will not be shipped forward to its final destination.
No further action is needed at this time. We’ve let your buyer know why the item couldn’t be delivered.
Under the terms of the Global Shipping Program your buyer will be refunded automatically, and you are entitled to keep the proceeds from the transaction.
eBay Resolution Center
Cox .020 PeeWee Parts Good Compression !
Sold for: null
Item number: 281928899641
Item sold on: null
Quantity sold: 0
Buyer: joreire
We apologize for any inconvenience this may have caused. If you need additional assistance, please contact eBay customer service.
As always, thank you for selling on eBay.
- The Global Shipping Program Team
RESTRICTED ITEM
Dear eric,
We are writing to inform you that your recent GSP transaction to joreire cannot be completed.
The item was stopped at the Global Shipping Center, and has been restricted from international shipment. The item will not be shipped forward to its final destination.
No further action is needed at this time. We’ve let your buyer know why the item couldn’t be delivered.
Under the terms of the Global Shipping Program your buyer will be refunded automatically, and you are entitled to keep the proceeds from the transaction.
eBay Resolution Center
Cox .020 PeeWee Parts Good Compression !
Sold for: null
Item number: 281928899641
Item sold on: null
Quantity sold: 0
Buyer: joreire
We apologize for any inconvenience this may have caused. If you need additional assistance, please contact eBay customer service.
As always, thank you for selling on eBay.
- The Global Shipping Program Team
getback- Top Poster
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Posts : 10415
Join date : 2013-01-18
Age : 67
Location : julian , NC
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