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GLOW-BILL SHIPPING

Post  getback on Sun Feb 21, 2016 6:39 pm

THIS IS WHAT THEY WORTE ME AFTER I CONTACTED THE BAY ABOUT A COX.020 I TRIED TO SHIP TO GERMANY AND THEY REFUSED IT AND I WAS TRYING TO GET MY ENGINE BACK..., I THINK THERE IS A COLLECTOR IN THE BUNCH !!
Dear Eric,



Thank you for taking the time to contact eBay Global Shipping. After reviewing your transaction involving COX TD Nitro Engine. I understand that you have some concerns about what happened with your item. I looked into this and I found that we could not deliver this item to your buyer because your item has parts or pieces that are considered restricted to be imported into the buyer's country. Items that may have contained gasoline are considered hazardous to be shipped forward and are restricted to be imported to your buyer's country. Our shipper has an agreement with the sellers that if the items arrive to our shipping center and cannot be forwarded on, either because they are too large for our program requirements or are restricted then our shipper will not return the item because the seller has been paid. They will refund the buyer and then liquidate the item in order to recoup some of their losses. Unfortunately that liquidation is not something that eBay is a party to so we do not have a way to allow you to re-purchase the item.



Please let me know if you have any other questions or concerns. It's been a pleasure working with you Eric, have a great day!


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Re: GLOW-BILL SHIPPING

Post  Admin on Sun Feb 21, 2016 7:04 pm

This is what I've been worried about with the Traveling Engines. Probably fuel/oil residue that gets their attention. The Traveling Prop got held up at customs in Germany for more than a month.

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Re: GLOW-BILL SHIPPING

Post  roddie on Sun Feb 21, 2016 8:21 pm

If the parcel is not actually opened for customs inspection.. perhaps it's just a matter of being careful in the wording of the item(s) description? Maybe "glow".. "engine" and "fuel".. raise restriction flags? I know it sounds ridiculous.. but it might be that simple to avoid a problem. Huh...

That SUCKS Eric. DAMMIT!
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Re: GLOW-BILL SHIPPING

Post  KariFS on Sun Feb 21, 2016 9:26 pm

Oh man that sucks. Two disappointed enthusiasts, one in the each end of the deal.

I wonder where they sell all those items that could not be delivered Huh...

And I understand now why many sellers deal CONUS only Sad

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Re: GLOW-BILL SHIPPING

Post  Marleysky on Sun Feb 21, 2016 9:32 pm

getback wrote:THIS IS WHAT THEY WORTE ME AFTER I CONTACTED THE BAY ABOUT A COX.020 I TRIED TO SHIP TO GERMANY AND THEY REFUSED IT AND I WAS TRYING TO GET MY ENGINE BACK..., I THINK THERE IS A COLLECTOR IN THE BUNCH !!
Dear Eric,



Thank you for taking the time to contact eBay Global Shipping.  After reviewing your transaction involving COX TD Nitro Engine. Our shipper has an agreement with the sellers that if the items arrive to our shipping center and cannot be forwarded on, either because they are too large for our program requirements or are restricted then our shipper will not return the item because the seller has been paid. They will refund the buyer and then liquidate the item in order to recoup some of their losses. Unfortunately that liquidation is not something that eBay is a party to so we do not have a way to allow you to re-purchase the item.

Please let me know if you have any other questions or concerns. It's been a pleasure working with you Eric, have a great day!

Eric - is it true that you got paid? Then they refund money to buyer? Did they give the buyer his money back and kept your engine? ...."I'm sure it's been a pleasure working with you .....we got your money and your engine, Devil thanks for using screw-you shipping services.
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Re: GLOW-BILL SHIPPING

Post  RknRusty on Sun Feb 21, 2016 9:50 pm

Nitro seems like a bad idea to write on anything being shipped. The prop also got stuck in Canada for a month on its way to me. The member is a farmer and had been handling fertilizer. There's yer nitrogen.
Rusty

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Re: GLOW-BILL SHIPPING

Post  pkrankow on Sun Feb 21, 2016 11:06 pm

"model airplane engine" is the description I have used to ship engines internationally.

Of course I take the stuff to the post office and send it directly to the buyer, and fill out my own custom forms. I'll admit is has been a while since I shipped internationally. I expect it has not changed much. When questioned about the contents I tell the postal worker that it is a model engine, has been run on glow fuel, but has been cleaned and is oiled, and enclosed in a plastic bag inside the packaging.

I am not willing to use a shipping service mainly because of the nightmares I have heard other people experience... (like this topic's) I am also unsure if the service costs extra.

Phil
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Re: GLOW-BILL SHIPPING

Post  getback on Mon Feb 22, 2016 12:17 am

I hear All You !!  wee all got payed and I mean ALL , the description comes up as I described it didn't know I could change It>?? O well screwit ... getback Very Happy
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Re: GLOW-BILL SHIPPING

Post  RknRusty on Mon Feb 22, 2016 4:46 am

getback wrote:...Please let me know if you have any other questions or concerns. It's been a pleasure working with you Eric, have a great day!
That statement alone would about make my head explode. And it had to be an .020, not just a run o' the mill Bee. Sorry you lost the engine, but glad the buyer got reimbursed. If I ever send one to another country, I'll clean every bit of it in and out with acetone and lubricate it with silicon or pure castor. Knowing first hand about the traveling prop I'd take meticulous caution, but I know you knew nothing about that incident with Canadian Customs. But Dude, don't ever say or write "Nitro" around security or law enforcement. They are all trained to think of fertilizer bombs... ammonium nitrate. Just like if you're on a plane or in an airport, and see your old buddy, Jack... watch what you shout to him.
lol!
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Re: GLOW-BILL SHIPPING

Post  Cribbs74 on Mon Feb 22, 2016 4:52 am

Model engine parts.

That's all I ever put on a customs form.
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Re: GLOW-BILL SHIPPING

Post  Jason_WI on Mon Feb 22, 2016 4:59 am

RknRusty wrote:
getback wrote:...Please let me know if you have any other questions or concerns. It's been a pleasure working with you Eric, have a great day!

They are all trained to think of fertilizer bombs... ammonium nitrate. Just like if you're on a plane or in an airport, and see your old buddy, Jack... watch what you shout to him.
                                           lol!
Rusty

Thar stuff is almost non exsistant to farmers. AMS/ammonium sulfate or urea is what we use now.
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Re: GLOW-BILL SHIPPING

Post  TDbandit on Mon Feb 22, 2016 5:09 am

All I do is put model parts or components. The words Engine, Nitro, Fuel, Oil, alcohol and the like are trigger words. It's a wonder how anything gets done in this world these days with all the over blown security and paranoia. *Sighs* Rolling Eyes
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Me too

Post  happydad on Mon Feb 22, 2016 7:04 am

Cribbs74 wrote:Model engine parts.

That's all I ever put on a customs form.

Me too and I've never had a problem.

Kari was there a problem with your shipment to Finland?      Finland

Ekitten2 was there a problem with your shipment to Australia?    Australia

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Re: GLOW-BILL SHIPPING

Post  cox24711 on Mon Feb 22, 2016 8:03 am

no it was me it was a bummer because it was a medallion 15 at a steal of a price new never used $19 but it got caught in customs probably because in the description it was shipped a "nitro engine" Sad
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Re: GLOW-BILL SHIPPING

Post  KariFS on Mon Feb 22, 2016 8:54 am

happydad wrote:
Kari was there a problem with your shipment to Finland?      Finland

No problem at all. But the contents were described, I think, "model engine parts" or something like that. "Nitro" anything would have caught someone's attention for sure. The specified value was also less than 50€, so the Customs office was not interested in it either. Everything went as smooth as I can imagine possible, the package was in my hands in about a week from the shipping date.

Thanks again Smile

BTW, have our toys always been called "Nitro engines" in the USA or is it a new thing? A lot of them are listed as such on the eBay.
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Re: GLOW-BILL SHIPPING

Post  Oldenginerod on Mon Feb 22, 2016 1:01 pm

The majority of engines that end up coming down under to me are marked "toy airplane parts". Everything has got through so far. I think in the future I'll specifically ask the seller to use that description. I know Dave in NZ had trouble one time, as did Greg as he mentioned. I wonder if it's the description that gets their attention or the work of a sniffer dog?

Rod.
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Re: GLOW-BILL SHIPPING

Post  balogh on Mon Feb 22, 2016 1:08 pm

happydad wrote:
Cribbs74 wrote:Model engine parts.

That's all I ever put on a customs form.

Me too and I've never had a problem.

Kari was there a problem with your shipment to Finland?      Finland

Ekitten2 was there a problem with your shipment to Australia?        Australia

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Though representing a small country, Hungary, I may be one of the top international "importer/population of importer country" of COX engines shipped from the USA, and I have never had that problem...of course customs wants to rip me off sometimes, and ebay's international shipping and customs program causes my temple turning grey with each such transaction, but I have never had any issue in importing 50+ engines from the US in the past say 4-5 years...

knock on wood, I am just waiting for an envelop from Bernie with some crispy new parts for my TDReedie build project..
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Re: GLOW-BILL SHIPPING

Post  fredvon4 on Mon Feb 22, 2016 3:23 pm

I have sent a few things to over seas locations and do the customs forms myself also...usually "hobby parts and supplies", or Model airplane parts" or kit" or any other deliberately vague description avoiding any mention of ENGINE, Fuel Tank, Nitro, Piston

I had made the mistake once that lead me to be vague with the description... while sending the Post off agent asked the Haz Mat question and I said no but mentioned that is was a new model airplane engine for a friend....that started the fussing about engies can not ship by air if thers was any gasoline residue in the tank etc..etc... I made the point that it as a miniature model airplane engine that does not run on gasoline and it was brand new, never opened and never ran... quite a tense moment for me as we all know the PO guy probably has never even seen a modle airplane fly

The problem for me is I did this a few times and sweated for a week or so waiting to receive note from receiver that the engine I shipped had arrived safely...

The reason I "sweated" was I sent a entire engine worth $275 and wanted to increase the insurance but could not figure how to do that and still be vague....because if it was lost then they would perhaps deny the claim because I has miss represented what they were insuring
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Re: GLOW-BILL SHIPPING

Post  getback on Thu Feb 25, 2016 3:41 pm

HERE IS ANOTHER !! I think I am about done with the whole thing once I get the inventory down to what I want and get these Aholes paid off . No Nitro in the title , was going to Ireland !!! Eric Babe Bee .049 Sad




RESTRICTED ITEM


Dear eric,

We are writing to inform you that your recent GSP transaction to joreire cannot be completed.

The item was stopped at the Global Shipping Center, and has been restricted from international shipment. The item will not be shipped forward to its final destination.


No further action is needed at this time. We’ve let your buyer know why the item couldn’t be delivered.

Under the terms of the Global Shipping Program your buyer will be refunded automatically, and you are entitled to keep the proceeds from the transaction.


eBay Resolution Center










Cox .020 PeeWee Parts Good Compression !

Sold for: null
Item number: 281928899641
Item sold on: null
Quantity sold: 0
Buyer: joreire




We apologize for any inconvenience this may have caused. If you need additional assistance, please contact eBay customer service.

As always, thank you for selling on eBay.

- The Global Shipping Program Team




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