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Mecoa order

Post  ThermalSniffer on Thu Nov 02, 2017 1:46 am

Hi all, ordered some parts from Mecoa a few days ago but have not heard anything from them nor has my card been charged. I have an automatically generated order confirmation generated at the time I submitted the order which says I might need to wait a few business days which is fine but would be nice to know that someone over there is aware of my order. Has anyone ordered from them recently and what was your experience? I know they sell through eBsy too but only to the USA so I was forced to use their website.

Thanks,
Simon
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Re: Mecoa order

Post  Oldenginerod on Thu Nov 02, 2017 4:42 am

I have ordered from them in the past and didn't have any issues. I too have looked at their ebay store, also noting that they ship to USA only. I emailed them about the shipping issue and got a reply from Randy the owner. While I respect that he is trying to remain a producer of useful & quality items that can't be obtained elsewhere, while still retaining their US manufacturing base, I was a little puzzled about some of his comments. He was very defensive and spoke in quite a derogatory manner about others who are selling Cox parts. I mentioned OK Engines and asked if he had considered buying them out when they closed the engine business last year and got a similar response. Obviously not a Ted Brebeck fan either. As I said, I find his response puzzling, but by nature, I give him the benefit of the doubt and will definitely still purchase from him. If somehow Randy you are checking in here, I hope that you will come to see that a little bit of politeness and respect can go a long way to winning over customers. Bad-mouthing others scores no points with me.

I'm pretty sure that I have read wording on their website stating that they can take several days to respond to enquiries. Then again, I have also heard people who have placed ordered and had no response for 6 months.

Just persist and you should get somewhere. This is the email address Randy used.

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Re: Mecoa order

Post  rsv1cox on Thu Nov 02, 2017 7:19 am

I have frequently bought from MECOA and find their communicating skills wanting. But be patient your parts will arrive and you will be happy when they do. My last order was received within days of submission but with no advance communications.

Bob
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Re: Mecoa order

Post  ThermalSniffer on Thu Nov 02, 2017 7:27 am

Thank you. That's me satisfied for now then. I will wait and see what happens.
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Re: Mecoa order

Post  Tee Bee on Thu Nov 02, 2017 6:54 pm

I have placed many orders with them this year but it was through ebay transactions since I'm in the U.S. The products I've received have all been too notch. Tanks, heads, mounts, etc all good stuff. They seem to be a reputable business.
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Re: Mecoa order

Post  ThermalSniffer on Sat Nov 04, 2017 10:49 am

Got my post tracking number today! Very excited since I have some Tee Dee 020 engines that are going to look superb with all new plastics! Cost me a small fortune considering what they are but even so my only real regret is not ordering more of the cool stuff mecoa sells. Let's hope they are wise to the over zealous UK customs and imports guys or I'm going to get stung another engine's worth in fees :-P
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Re: Mecoa order

Post  Cox International on Sat Nov 04, 2017 11:26 am

He was very defensive and spoke in quite a derogatory manner about others who are selling Cox parts.

Randy is an interesting "character"; to put it politely. Aside from Mecoa still owing us money, we were instrumental in getting him some Cox tooling, most notably the moulds for the plastic parts and all the tooling to press and test glow heads (Estes / Cox did not want to have anything to do with Randy or sell to him)

The agreement was that Mecoa pay for the tooling, we buy the remaining glow head parts, ship them to Mecoa and they put them together, and we pay for that service. We sent down enough parts to make a few thousand TD .049 heads. We received about 1/2 back; whereas Randy kept the other 1/2 (without compensation to us) and sold them at a low price on eBay and on his website - not so difficult if one does not have to pay for the ingredients  lol!

Needless to say, we felt betrayed and defrauded and parted company. We were forewarned by a well-respected collector of Cox engines but dismissed his warning. Only later did we hear from major players in the hobby industry that our case was not an isolated one.

Oh well, we have tried to move on and ditch the ego but when something such as the opening sentence is posted, it's a trigger Devil



Oldenginerod wrote:I have ordered from them in the past and didn't have any issues.  I too have looked at their ebay store, also noting that they ship to USA only.  I emailed them about the shipping issue and got a reply from Randy the owner.  While I respect that he is trying to remain a producer of useful & quality items that can't be obtained elsewhere, while still retaining their US manufacturing base, I was a little puzzled about some of his comments.  He was very defensive and spoke in quite a derogatory manner about others who are selling Cox parts.  I mentioned OK Engines and asked if he had considered buying them out when they closed the engine business last year and got a similar response.  Obviously not a Ted Brebeck fan either.  As I said, I find his response puzzling, but by nature, I give him the benefit of the doubt and will definitely still purchase from him.  If somehow Randy you are checking in here, I hope that you will come to see that a little bit of politeness and respect can go a long way to winning over customers.  Bad-mouthing others scores no points with me.

I'm pretty sure that I have read wording on their website stating that they can take several days to respond to enquiries.  Then again, I have also heard people who have placed ordered and had no response for 6 months.

Just persist and you should get somewhere.  This is the email address Randy used.  



Last edited by Cox International on Sat Nov 04, 2017 11:28 am; edited 1 time in total (Reason for editing : Formatting)
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Re: Mecoa order

Post  ThermalSniffer on Sat Nov 04, 2017 3:39 pm

I'm a little uncomfortable with the level of gossip (even if based on fact) that my question illicited. The good news, Bernie, is that the parts I ordered from you for the same engines arrived at my home in the UK this morning barely a week after I placed my order with no hassles from the tax man which is always a worry on small orders from abroad for us in the UK. The delivery companies slap a hefty fee onto any parcel that attracts taxes and it can almost double the cost of a small order. So many thanks for your excellent service.

Simon
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Re: Mecoa order

Post  Tee Bee on Sat Nov 04, 2017 4:05 pm

Very enlightening input here. It's always good to know who the players are in this hobby. Sorry to hear the way this went down as the availability of the molded plastic bits is critical to those of us who still enjoy running these engines.
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Re: Mecoa order

Post  Oldenginerod on Sat Nov 04, 2017 7:28 pm

ThermalSniffer wrote:I'm a little uncomfortable with the level of gossip (even if based on fact) that my question illicited. The good news, Bernie, is that the parts I ordered from you for the same engines arrived at my home in the UK this morning barely a week after I placed my order......
Simon

Simon.
I tried to be diplomatic with my original post.  Sorry if it came across as "gossip" but was just intended to shed some light on what you might expect following the original concerns you posted. I only comment from the experience I have had.  I certainly in no way want to do anything that will harm any legitimate business that's making a go of things.  There are pitfalls in everything.  Randy's comments about "other Cox sellers" and "competitors" just seemed a little unnecessary to me, hence my comment which brought Bernie's reaction, which I can certainly understand given the information he has shared.  

I'll continue to buy stuff off Randy & I'll continue to buy stuff off Bernie & Matt.  It's just nice to be able to share with others here what you can expect when doing business with people.  As they say, "buyer beware".  I've never felt ripped off by any of the sellers mentioned, all from whom I have bought parts.  They just all do business a little differently.

Rod.
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Re: Mecoa order

Post  roddie on Sat Nov 04, 2017 8:23 pm

I don't like it when people get screwed. I'm not naïve to the ways of the world including business-decisions.. but I always considered "hobby-people" to be better than what I'm reading here.
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Re: Mecoa order

Post  getback on Sun Nov 05, 2017 8:39 am

I have not much doings with the Mecoa bunch but , the one time i did had a Cyclone CC on order for my Spanish friend Jose for around 6 months and finally second time i got in touch with them to find out it had never been ordered ??? So that just tells me there Customer concern level is very low !! Thumbs Down I am with roddie i don't like bad business and after hearing what has happened to our friends at Cox International the people that not only sell to us, give good/over the top deals when they can , Support our hobby on this forum and are just downright good people !! Well i am sorry to hear that happened to them (a few Thousand TD Glow Heads ) drunken not drunk just bubbly Beer Cheers
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Re: Mecoa order

Post  Cox International on Sun Nov 05, 2017 10:42 am

Mail service to the UK has always fascinated us and we have many examples where shipments arrived in 3-4 days. We can't ship that fast across our own country.

And, yes, we only declare CA$ 15 per shipment (under the exemption for customers located in the EU and elsewhere) ... happy customers means return customers. Laughing



ThermalSniffer wrote:I'm a little uncomfortable with the level of gossip (even if based on fact) that my question illicited. The good news, Bernie, is that the parts I ordered from you for the same engines arrived at my home in the UK this morning barely a week after I placed my order with no hassles from the tax man which is always a worry on small orders from abroad for us in the UK. The delivery companies slap a hefty fee onto any parcel that attracts taxes and it can almost double the cost of a small order. So many thanks for your excellent service.

Simon
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Re: Mecoa order

Post  ThermalSniffer on Wed Nov 08, 2017 3:46 am

My order arrived today and I'm quite happy with the parts and service but as expected I got hit hard by the tax man on this one. Thanks again to Cox International and Ex Model Engines for taking one for the UK team on that front. I don't mind paying tax on things I import but I object to paying extortionate handling fees on top. Just imagine if our governments charged a handling fee for 'handling' income tax! To add insult to injury they've sold off the Royal Mail to private interests at a rock bottom price so the fee is only going to line share holders pockets now. Anyway, enough grumbling so will leave you with a photo of what I received and the engines the plastics are going on.

I was lucky enough to get hold of 3 brand new Cox 020 cylinders and pistons still in their unopened packs and have been building these engines around those cylinders for the past year with new parts bought from both Cox International and Ex Model Engines and plastics from old engines. The last step was to order all new plastics for them which have just arrived as you can see. Now there are 3 more brand new 020 Tee Dees in the world than there were before today.


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Re: Mecoa order

Post  crankbndr on Wed Nov 08, 2017 5:32 am

Finding the cylinders is difficult, I haven't seen it mentioned here that EX Model Engines is making many TD parts now, crank, cases, intake parts.
Ive never understood the high import taxes and fees of some countries, it really hurts commerce and small buyers like you and me.
One reason I quit selling international on eBay is buyers would complain about their own countries fees on my feedback.
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Re: Mecoa order

Post  Tee Bee on Wed Nov 08, 2017 5:47 am

That's great. I've been doing the same thing. Over the last year or so, with the help of Cox Int, EX Model Engines, MECOA, and ebay, I've scrounged together enough parts to assemble several good TD .020s with spares. It wasn't cheap by any means, but I just love these little engines and was willing to go the extra mile to aquire the parts needed to assure I could enjoy them for years to come. MECOA was the only source I could find for the plastic bits. I also bought 2 NIB Pee Wee RC engines just so I could convert a couple of the TDs for throttle use. I'm glad you received your parts but am sorry to hear about the extra duty charged. This niche of the hobby is already expensive enough without those fees!
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Re: Mecoa order

Post  Tee Bee on Wed Nov 08, 2017 6:01 am

This particular engine was assembled entirely of new parts minus the piston/cylinder which came from a donor Pee Wee. EX Model Engines made the case, shaft, prop driver, venturi, needle valve assembly, and spinner! Matt, of EX Model Engines, also makes aluminum carb bodies for these engines bit they don't have the "nub" for retaining a starter spring. I sourced some new plastic carbs and tanks from MECOA to finish the job. It ended up costing about as much overall as buying a NIB engine on ebay and certainly more time and effort to complete, but I guess I've never been very practical.



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Re: Mecoa order

Post  roddie on Wed Nov 08, 2017 6:28 am

Tee Bee wrote:


Hey Troy! I like the engine.. and the book that it's sitting on!!! Smile
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Re: Mecoa order

Post  Kim on Wed Nov 08, 2017 6:35 am

Tee Bee wrote:This particular engine was assembled entirely of new parts minus the piston/cylinder which came from a donor Pee Wee. EX Model Engines made the case, shaft, prop driver, venturi, needle valve assembly, and spinner!  Matt, of EX Model Engines, also makes aluminum carb bodies for these engines bit they don't have the "nub" for retaining a starter spring.  I sourced some new plastic carbs and tanks from MECOA to finish the job.  It ended up costing about as much overall as buying a NIB engine on ebay and certainly more time and effort to complete, but I guess I've never been very practical.


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Re: Mecoa order

Post  getback on Wed Nov 08, 2017 7:06 am

Way to go both you Simon and Troy !! I had some TD.020s i restored that way awhile back , and U know you get back what you put in it and know what ya got when its done by U . lol! Good to see you got your order pretty quick ! Very Happy
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